Locked-display cases, the theft-prevention measure that puts so much of retailers’ inventory behind glass that stores are beginning to resemble claw machine arcades, are not exactly crowd pleasers.
Upon discovering something that they want to purchase is locked, fewer than one in three shoppers (32%) summon an employee to unlock the case, according to a reader survey from Consumer World, a consumer advocacy website. More than half (55%) decide that instead of seeking a similar unlocked product, they’ll try to find it in another store.
But CVS is testing something that could make the locked cases less onerous, a system that enables shoppers to unlock the cases with their…..
Sources Include:
www.retailbrew.com
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